In October 2017, employees of the Technological Connections Department of Orsk Production Department (PD) of Orenburgenergo, a branch of IDGC of Volga, PJSC (a member of Rosseti Group of Companies), reported the improved performance under accepted requests for technological connection, concluded agreements and the aggregate capacity of facilities connected to power grids of Orenburgenergo. "As compared to last October, the number of requests grew by 80%, the number of agreements — by 60%, and capacity grew by almost 1.4 times," comments Anna Ryzhkova, Head of the Technological Connections Department of Orsk Production Department (PD) of Orenburgenergo. In October, power sector specialists from Orsk connected eight facilities. And from the beginning of the year, the number of newly connected buildings, including residential multi-family building for persons resettled from dilapidated houses, the Culture Center, the nunnery building, sales pavilions, production and storage facilities — totaled to 117. To clarify technological connection issues, residents of Orsk and eastern part of the Orenburg region are welcomed to contact the Customer Service Center (CSC) located at the following address: ul. Stanislavskogo, 52, Orsk. The CSC business hours are 10:00 a.m. — 07:00 p.m., Tuesday through Saturday, no lunch break, Monday and Sunday are days-off. Besides, consultancy services are provided by telephone. Customers may contact Orenburgenergo at +7 (3532) 98-48-48 (toll-free). IDGC of Volga, PJSC is an interregional grid company having capacity reserves at main substations across seven regions of the Volga (Privolzhsky) Federal District. The Company provides efficient and effective support in delivering technological connection services to create conditions for consumption (supply) of electric power and thus to enable physical connection of electric power installations of consumers to the power grid facilities. The Company established a number of customer service centers and points of service functioning across the Company’s areas of operation. Consumers are encouraged to use a personal account on the Company’s official web-site (www.mrsk-volgi.ru) in order to send technological connection requests and receive other services. Technological connection requests can also be submitted via the Electric Grid Services Portal of Rosseti, PJSC (https://ïîðòàë-òï.ðô).
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